Terms of service
Last updated: December 20, 2025
Welcome to Innovative Books. These Terms of Service (“Terms”) govern your access to and use of our website, services, and any purchases made through our website, social media platforms, or direct communication channels (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please refrain from using our Services.
About Innovative Books
• Innovative Books is engaged in the publishing, distribution, and retail of books and curated editions.
• We serve schools, libraries, institutions, collectors, and individual readers across India.
Use of the Services
• You agree to use our Services only for lawful purposes and in accordance with these Terms.
• You must not misuse the Services, interfere with their operation, or attempt to gain unauthorised access to any systems or data.
• We reserve the right to suspend or terminate access to the Services if misuse or unlawful activity is detected.
Product Information & Availability
• We make every effort to display product descriptions, images, and pricing accurately.
• Minor variations in edition, cover, or packaging may occur and do not constitute defects.
• All products are subject to availability and may be withdrawn at any time without notice.
Pricing & Payments
• Prices are listed in Indian Rupees (INR) unless stated otherwise.
• Prices and offers are subject to change without prior notice.
• Payments are processed through secure third-party payment gateways. Innovative Books does not store your payment card details.
• An order is confirmed only upon successful payment and order acknowledgment.
Orders & Cancellations
• Once an order is placed, it cannot be cancelled after dispatch.
• Cancellation requests prior to dispatch may be considered at our discretion.
• We reserve the right to refuse or cancel orders in cases of pricing errors, stock unavailability, or suspected fraudulent activity.
Shipping & Delivery
• We aim to dispatch orders within the timelines communicated at the time of purchase.
• Delivery timelines are indicative and may vary due to courier, logistical, or external factors beyond our control.
• Innovative Books is not responsible for delays caused by courier partners or force majeure events.
Returns, Refunds & Exchanges
• Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.
• Any return request must be initiated within 3 days of delivery, subject to eligibility conditions.
Intellectual Property
• All original content on the Services, including website text, logos, branding elements, layouts, and designs, is the property of Innovative Books or its licensors and is protected by applicable intellectual property laws.
• Product images, book covers, and related visual materials displayed on the Services may be sourced from publishers, distributors, brand owners, or publicly available promotional materials and are used solely for product identification, description, and sale.
• All third-party trademarks, book titles, author names, and images remain the property of their respective owners.
• You may not copy, reproduce, distribute, or commercially exploit any original content from the Services without prior written permission from Innovative Books or the respective rights holder.
Limitation of Liability
• To the maximum extent permitted by law, Innovative Books shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
• Our total liability, if any, shall not exceed the amount paid by you for the relevant order.
Indemnification
• You agree to indemnify and hold harmless Innovative Books from any claims, losses, damages, or expenses arising out of your breach of these Terms or misuse of the Services.
Third-Party Links
• Our Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.
Governing Law & Jurisdiction
• These Terms shall be governed by and construed in accordance with the laws of India.
• Courts located in Haryana, India, shall have exclusive jurisdiction over any disputes.
Changes to These Terms
• We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Contact Information
For any questions regarding these Terms, please contact us at:
Innovative Books
Email: innovativebooks4u@gmail.com
Address: 321, Vardhaman Mall, Sector 19, Faridabad, Haryana – 122002, India